Privacy Policy

Last Updated: October 3, 2026 · Operating in Puyallup, Washington (Pierce County)

1. Introduction & Scope

VoltRush Electric (“we”, “us”, “our”) respects the privacy of homeowners and commercial clients throughout Puyallup and Pierce County, Washington. This Privacy Policy details our practices regarding the collection, handling, storage, and protection of personal information when you visit electricianpuyallupwa.com, submit a service inquiry, or contact our dispatch team.

2. Information We Collect

We only collect information necessary to deliver licensed electrical contracting services, diagnose issues, provide upfront quotes, and schedule dispatch:

• Contact Information: Full name, telephone number, email address, physical service address, and ZIP code provided when requesting an estimate.
• Service Inquiries: Description of the electrical issue, project scope (panel upgrade, EV charger install, rewiring, outage), urgency, and property details.
• Device & Analytics Data: IP address (stored in cryptographic SHA-256 hashed form in our lead logging systems for spam mitigation), browser type, referring URL, pages visited, and interaction timestamps.

3. Attribution, Cookies & Advertising Measurement

To evaluate marketing efficiency, we utilize privacy-compliant attribution tracking:

• First-Party Attribution Cookie (vr_attr): We place a 30-day first-party cookie to capture marketing referral channels, campaign parameters (UTM tags), landing path, and Google Click Identifier (gclid). This enables us to attribute confirmed service appointments back to advertising campaigns.
• Google Ads & Analytics: We use Google Tag Manager and Google Analytics 4 (GA4) with client-side conversion tracking. We strictly prohibit the transmission of unhashed personal information (plain-text email or phone) into public data layer objects. Where Enhanced Conversions are enabled, customer data is normalized and cryptographically hashed (SHA-256) client-side before transmission.

4. Call Tracking & Dynamic Number Insertion (DNI)

We utilize dynamic number insertion and call tracking providers (such as CallRail, CallTrackingMetrics, or Google forwarding numbers) on this website. When you place a phone call to a listed tracking number, the provider records the calling number, call duration, date/time, and marketing campaign origin to facilitate prompt service dispatch.

5. Telephone Recording Disclosures (Washington State RCW 9.73.030)

Call recording is OFF by default. Washington State is an all-party consent state under RCW 9.73.030. In the event that telephone recording is activated for customer service or training purposes:

• An audible disclosure notice (e.g., “This call may be recorded for quality assurance, safety, and training purposes”) will play at the initiation of the call before you are connected with our dispatch or technician.
• Continuing with the call after the audible disclosure constitutes your consent under Washington law.
• Recorded audio files, if any, are retained securely for a maximum of 90 days and restricted solely to internal operational review.

6. SMS & Telephonic Communications (TCPA Compliance)

By checking the consent box on our estimate request forms and providing your phone number, you grant explicit consent for VoltRush Electric to contact you via telephone call or SMS text message regarding your electrical estimate, technician arrival window, and job follow-up.

• Consent is not a condition of purchase; you may call us directly at (253) 555-0142 at any time.
• Message and data rates may apply. Message frequency varies based on project progress.
• You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact us via email.

7. Data Retention, Security & Zero-Sale Guarantee

We maintain stringent data hygiene practices:

• Customer Inquiry Retention: Authentic service inquiries and lead records in our encrypted database are retained for 24 months for warranty, project records, and tax compliance, after which personal identifying information is permanently purged.
• Spam Retention: Inquiries identified as spam or bot submissions are permanently deleted after 30 days via automated maintenance workers.
• Zero Sale of Data: We will never sell, rent, lease, or trade your personal information to third-party data brokers or marketing lists. Your data is used exclusively to facilitate your electrical service.

8. Your Privacy Rights

You have the right to request access to the personal data we hold about you, request corrections to inaccurate information, or request the deletion of your customer contact record from our active databases. To exercise these rights, email us at hello@electricianpuyallupwa.com.

9. Contact Details

VoltRush Electric
Service Area: Puyallup, WA 98371 · Pierce County
Washington Electrical Contractor License: [DUMMY-LICENSE-VOLTRE000AB]
Telephone: (253) 555-0142
Email: hello@electricianpuyallupwa.com